Calming for events and vet visits for dogs and cats

Calm on hand before the day. Delivered or ready nearby.

$49 same-day vet care
No video calls required
Use your own pharmacy

Serving Ontario

I need a vet I need a prescription

How it works

Messenger-based, guideline-driven veterinary care means no video calls, no carriers, and no gap before the next event.

Tell us about your pet

5 to 10 minutes

An online questionnaire you finish whenever it suits you. No appointment, no video calls.

Can you start a new treatment?

A licensed vet reviews it

same day

A licensed veterinarian reviews your intake and connects with you on recommendations and next steps.

How is this different from a clinic?

Your plan and prescription

same day

A written plan you keep. Any prescription goes to the pharmacy you pick at no extra charge — ready nearby or delivered to your door.

How much does it cost? What if you cannot help online?

Prescriptions delivered or local pickup from a pharmacy you choose, such as:

& more

Who is this for?

Staying on treatment

The calming medication works for your pet and you need more of it.

You already have a prescription

Your regular veterinarian started it and it is due to be renewed.

Something is coming up

A move, a long drive, a grooming appointment or a vet visit on the calendar.

Fireworks and storms

The season is coming round again and last year was hard.

A renewal, or a first supply. Your pet can already be on a calming medication, or be starting one for a specific event.

What a veterinarian can prescribe

Dogs and cats, in whichever form your pet will actually take it.

Noise, travel and handling

For fireworks, thunderstorms, car journeys, grooming and veterinary visits.

More than one option

Several choices, which can be combined where one on its own is not enough.

Cats as well as dogs

Including a capsule or a liquid made up to suit a cat.

Tablets Capsules Oral gel Compounded liquid

What you pay

$49 today for the consultation. Any medication is paid to the pharmacy you choose, at its own price.

Veterinary consultation $49 + tax

Veterinarian’s review included

Written plan included

Prescription to your pharmacy included

Medication pharmacy’s price

Telepets markup $0

Paid to the pharmacy you pick

Full refund if we cannot treat your pet online.

Questions about calming for events

About calming for events

Yes. If your pet is not on a calming medication yet, a veterinarian can prescribe a small first supply for fireworks, thunderstorms, travel, grooming or a veterinary visit. After the first event, a renewal consultation can provide a larger supply.

No. An in-person examination is not required for this consultation. Regular check-ups with your own veterinarian are still recommended.

The ones that come with a date or a trigger: fireworks and thunderstorms, travel, grooming, and veterinary visits. If your pet is anxious most days rather than around particular events, that is daily behaviour medication and a different consultation — see daily anxiety and behaviour .

Both, although what a veterinarian can prescribe differs between them. Each pet needs its own consultation, because a veterinarian has to assess each animal individually.

Getting started

Yes. You can keep more than one pet on your account. Each pet needs its own consultation, because a veterinarian has to assess each animal individually.

Your veterinarian

Yes. Every veterinarian is licensed and in good standing with the College of Veterinarians of Ontario (CVO). A veterinarian reviews your pet’s case — never a technician, an assistant or an automated system.

Intakes submitted during business hours (9 AM – 7 PM ET) are reviewed the same day. After-hours submissions are reviewed the next business day. Most intakes are reviewed within 90 minutes.

You answer the questions on your own schedule instead of booking a time, and there is no travel and no waiting room. A veterinarian starts their review from your answers, photos, videos and recent vet care like lab tests and prescriptions, and messages you on next steps from there. Our veterinarians can treat many common problems online, but this does not replace your pet’s regular in-person examinations at a local clinic.

Prescriptions and pharmacy

You choose. We send the prescription to the pharmacy you pick. You pay the pharmacy directly. Telepets does not sell the medication and adds no markup to it. Two options:

Online Pharmacy
Home delivery through one of our partner pharmacies: vetmeds.ca, VetScript or Pets Drug Mart. You can look at the medication and shipping costs before choosing this option.

Pharmacy Pickup
Pick it up at a local veterinary pharmacy or a big-box chain like Costco. We’ll show you which nearby pharmacies carry your pet’s medication. Sending a prescription for pickup is free.

We can continue an ongoing treatment or prescription. Our veterinarian will conduct a full consultation to determine what is appropriate for your pet.

Yes, where it is appropriate. A dose is set from your pet’s weight, so a pet whose weight has changed usually needs it looked at. Where it suits your pet better, the veterinarian can also move it to a different medication or a different format. Tell the veterinarian what is not working and why.

Cost and refunds

$49 per consultation + tax. For any prescriptions: medication, dispensing fees and shipping (for home delivery) are paid to the pharmacy you choose, at that pharmacy’s price.

If we cannot treat your pet online, we refund the fee. Our Refund Policy sets out every case in full.

Safety and privacy

Telepets is for non-urgent care. If your pet shows signs of an emergency, such as difficulty breathing, collapse, a seizure, heavy bleeding, possibly swallowing something poisonous, straining without being able to urinate, or a suddenly swollen abdomen, go to your nearest emergency veterinary hospital straight away. Do not wait for an online reply.